We named what we spent more than 10 years operating.
Success Calibrators exists because customer growth keeps getting handed to one department, and the results keep proving the model wrong.
WHO WE ARE
Success Calibrators is a revenue diagnostics firm for B2B SaaS companies at $200M to $500M+ ARR.
We quantify what churn and under-expansion cost, then deliver the Revenue Success operating model, the company-wide engine for customer growth. Our work translates a systemic problem into two numbers a board will act on, a blueprint a leadership team will fund, and an operating cadence with our compensation tied to NRR improvement.
We simplify the complex. Every engagement produces straightforward, actionable plans tied to your financials and your customers, built for your team to execute.
THE ORIGIN
The framework comes from running it, the diagnostics make it transferable.
Before Revenue Success had a name, it was how our founder ran post-sale organizations for over a decade decade: the installed base treated as a growth engine, expansion earned through value, accountability crossing every department line.
The results at scale, 93-96% GRR and 115%+ NRR across $350M to $1B in revenue responsibility, are the proof the model works. Success Calibrators packages that operating knowledge into a diagnostic, a blueprint, and a calibration discipline any leadership team committed to customer growth runs on its own.
OUR FOUNDER
Meet Veronique Montreuil, Founder of Success Calibrators.
Veronique spent over twenty years as a customer-focused operating executive at NYSE-listed and PE-backed SaaS companies, carrying P&L responsibility from $350M to $1B and running the post-sale organization as a revenue engine before the industry had language for it. Her teams delivered 93-96% gross revenue retention and 115%+ net revenue retention at scale by treating expansion as something customers earn through value achieved, with Sales, Product, Marketing, and Customer Success accountable to the same customer growth outcomes.
That operating record is the basis for everything Success Calibrators sells. The Churn Tax and the Expansion Gap quantify the problem the way a CFO needs it quantified. The CS Maturity Assessment audits the organization the way an operator audits it. The Growth Blueprint reflects what she funded, staffed, and ran, now including the human + agent operating model post-sale organizations are moving toward. She founded Success Calibrators to give CEOs, CROs, and PE operating partners the model directly, with compensation tied to the same metric her own teams carried: NRR.
Veronique is bilingual in French and English and based in Atlanta, Georgia.
